1win Customer Support in Nepal
The 1win support team is a team of highly qualified specialists whose main task is to help users to master the bookmaker’s functionality. In case of any problem situations or questions related to registration, money transactions, bonuses, betting options, you can contact our support team in any convenient way. Find out all the details on how to contact us and play with maximum comfort at 1win!
Nepali users can contact our support team using the email address – [email protected]. This method of communication is ideal for issues that require special attention and detailed consideration. You can send a large request via email, stating the issue in the subject line and attaching screenshots so that the experts can better understand the issue and help you. The average wait time for a response when using the support email is about 1- 2 hours.
Payments
If you have any questions about payments, you should contact [email protected]. If your deposit is not credited or you can’t withdraw money, we will help you.
Security Team
For account security issues, users can email [email protected]. If your account information has been compromised or you have lost access to your account, you should contact here. This email address is also suitable for going through the KYC verification process or changing your details.
Live Chat
Live chat is the most common way to communicate with 1win support. Chat is available in a special window on the website or in the mobile app. You can ask your question and get an answer within minutes. This method of communication is most suitable for basic questions about our options and accounts that do not require in-depth review. The average response time is about 2 minutes.
FAQ
How old can I bet on sports?
Only users who are 18 years of age or older can use the 1win services.
Does 1win Nepal have a mobile app?
Yes, you can download our application for Android and iOS and play from your smartphone wherever you are.
Is there a welcome bonus?
Every new user from Nepal can count on a guaranteed 500% welcome bonus of up to 297,640 NPR.
How many accounts can I create?
You can only create and use one account at 1win.
What is the minimum withdrawal amount?
The minimum withdrawal amount is NPR 1,000. However, it may vary depending on the payment system.
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